Consumer confidence: Knowing your rights

More than 100 companies are being warned by the competition watchdog in a crackdown on online pricing. 

If you’re not on your toes, it can be a tricky and expensive world to navigate for consumers at a time when money is tight and many are feeling the squeeze. 

Fortunately, the Sky News Money blog has launched its Consumer Rights Week – where the team is helping customers with disputes and offering tips to save your hard-earned cash. 

Do you know your rights and are you getting bang for your buck? 

Niall is joined by the Money blog’s Jess Sharp. 

Producers: Tom Gillespie and Emily Hulme 

Editor: Mike Bovill