An ITV News investigation has uncovered extreme cases of customer service failures by British Gas, with one customer receiving more than 300 bills over a couple of months.
Another had their credit score destroyed over erroneous billing issues, Consumer Editor Chris Choi reports.
Read the full story here: https://www.itv.com/news/2024-09-04/new-british-gas-billing-system-leaves-angry-customers-with-multiple-bills-a-day
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