Post Office inquiry: key executive says she is ‘truly, truly sorry’

The former Post Office executive Angela van den Bogerd was questioned at the continuing inquiry. She was personally involved in many cases and oversaw complaints from sub-postmasters. Van den Bogerd worked for the Post Office from 1985 to 2020, and personally handled many sub-postmasters’ complaints about the Horizon IT system. She started by apologising to former sub-postmasters who were affected by the Horizon IT scandal, saying: ‘I am truly, truly sorry for the devastation caused to you’

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