Retail workers face abuse in the run-up to Christmas | ITV News

It’s supposed to be the season of comfort and joy, but a new campaign is warning that thousands of retail workers are dreading it.

The run-up to Christmas brings a rise in abuse and assaults against shop staff. It’s got so bad that some are getting special training on how to deal with violence.

The UK’s biggest retail charity says in this season of giving – we should give a smile.

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