{"id":245915,"date":"2025-05-21T18:05:06","date_gmt":"2025-05-21T17:05:06","guid":{"rendered":"https:\/\/www.newsisc.com\/videos\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\/"},"modified":"2025-05-21T18:05:06","modified_gmt":"2025-05-21T17:05:06","slug":"marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news","status":"publish","type":"post","link":"https:\/\/www.newsisc.com\/videos\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\/","title":{"rendered":"Marks &amp; Spencer blames \u2018human error\u2019 as cyber attack set to cost \u00a3300m | ITV News"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/i2.ytimg.com\/vi\/1fdL9znFbm4\/hqdefault.jpg\" alt=\"Marks &amp; Spencer blames \u2018human error\u2019 as cyber attack set to cost \u00a3300m | ITV News\"><br \/> <iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/1fdL9znFbm4\" frameborder=\"0\" allowfullscreen><\/iframe> <\/p>\n<p>Marks &amp; Spencer has said a damaging cyber attack caused by \u201chuman error\u201d will cost the company around \u00a3300 million, with the affects likely to last until July.<\/p>\n<p>The high street retailer was targeted by hackers around Easter weekend and has seen issues with contactless payments, click and collect orders, empty shelves and the halting of all online orders.<\/p>\n<p>Almost a month since the attack was first revealed, M&amp;S is still not taking orders online, with one retail expert telling ITV News they expected this was costing the company as much as \u00a33.5 million a day.<\/p>\n<p>\u2022 Subscribe to ITV News on YouTube: http:\/\/bit.ly\/2lOHmNj<br \/>\n\u2022 Get breaking news and more stories at http:\/\/www.itv.com\/news<\/p>\n<p>Follows ITV News on TikTok https:\/\/www.tiktok.com\/@itvnews?lang=en<br \/>\nFollow ITV News on Instagram: https:\/\/www.instagram.com\/itvnews\/<br \/>\nFollow ITV News on Facebook: https:\/\/www.facebook.com\/itvnews\/<br \/>\nFollow ITV News on Twitter: https:\/\/twitter.com\/itvnews<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Marks &amp; Spencer has said a damaging cyber attack caused by \u201chuman error\u201d will cost the company around \u00a3300 million, with the affects likely to last until July. The high street retailer was targeted by hackers around Easter weekend and has seen issues with contactless payments, click and collect orders, empty shelves and the halting [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":245916,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[128812],"tags":[],"actors":[],"class_list":["post-245915","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-itv-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Marks &amp; Spencer blames \u2018human error\u2019 as cyber attack set to cost \u00a3300m | ITV News | News ISC Videos<\/title>\n<meta name=\"description\" content=\"Watch Marks &amp; Spencer blames \u2018human error\u2019 as cyber attack set to cost \u00a3300m | ITV News for free, here on News ISC. Discover more great videos on our website and be part of the community.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.newsisc.com\/videos\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Marks &amp; Spencer blames \u2018human error\u2019 as cyber attack set to cost \u00a3300m | ITV News | News ISC Videos\" \/>\n<meta property=\"og:description\" content=\"Watch Marks &amp; Spencer blames \u2018human error\u2019 as cyber attack set to cost \u00a3300m | ITV News for free, here on News ISC. Discover more great videos on our website and be part of the community.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.newsisc.com\/videos\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\/\" \/>\n<meta property=\"og:site_name\" content=\"News ISC Videos\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-21T17:05:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i2.ytimg.com\/vi\/1fdL9znFbm4\/hqdefault.jpg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\\\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/#\\\/schema\\\/person\\\/8fc7285683ba1adeab6d673f53b9f3eb\"},\"headline\":\"Marks &amp; Spencer blames \u2018human error\u2019 as cyber attack set to cost \u00a3300m | ITV News\",\"datePublished\":\"2025-05-21T17:05:06+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\\\/\"},\"wordCount\":174,\"image\":{\"@id\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/hqdefault-3077.jpg\",\"articleSection\":[\"ITV News\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\\\/\",\"url\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\\\/\",\"name\":\"Marks &amp; Spencer blames \u2018human error\u2019 as cyber attack set to cost \u00a3300m | ITV News | News ISC Videos\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/hqdefault-3077.jpg\",\"datePublished\":\"2025-05-21T17:05:06+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/#\\\/schema\\\/person\\\/8fc7285683ba1adeab6d673f53b9f3eb\"},\"description\":\"Watch Marks &amp; Spencer blames \u2018human error\u2019 as cyber attack set to cost \u00a3300m | ITV News for free, here on News ISC. Discover more great videos on our website and be part of the community.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/hqdefault-3077.jpg\",\"contentUrl\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/hqdefault-3077.jpg\",\"width\":480,\"height\":360},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Marks &amp; Spencer blames \u2018human error\u2019 as cyber attack set to cost \u00a3300m | ITV News\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/#website\",\"url\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/\",\"name\":\"News ISC Videos\",\"description\":\"Bringing Global News Videos To You\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/#\\\/schema\\\/person\\\/8fc7285683ba1adeab6d673f53b9f3eb\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/5cb873dc3ec1a9c6faaada2ff44165cc5008b217d20c9e9a42cc731bad11ed16?s=96&d=monsterid&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/5cb873dc3ec1a9c6faaada2ff44165cc5008b217d20c9e9a42cc731bad11ed16?s=96&d=monsterid&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/5cb873dc3ec1a9c6faaada2ff44165cc5008b217d20c9e9a42cc731bad11ed16?s=96&d=monsterid&r=g\",\"caption\":\"admin\"},\"sameAs\":[\"https:\\\/\\\/www.tidyhosts.com\\\/videos\"],\"url\":\"https:\\\/\\\/www.newsisc.com\\\/videos\\\/author\\\/admin-2\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Marks &amp; Spencer blames \u2018human error\u2019 as cyber attack set to cost \u00a3300m | ITV News | News ISC Videos","description":"Watch Marks &amp; Spencer blames \u2018human error\u2019 as cyber attack set to cost \u00a3300m | ITV News for free, here on News ISC. Discover more great videos on our website and be part of the community.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.newsisc.com\/videos\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\/","og_locale":"en_GB","og_type":"article","og_title":"Marks &amp; Spencer blames \u2018human error\u2019 as cyber attack set to cost \u00a3300m | ITV News | News ISC Videos","og_description":"Watch Marks &amp; Spencer blames \u2018human error\u2019 as cyber attack set to cost \u00a3300m | ITV News for free, here on News ISC. Discover more great videos on our website and be part of the community.","og_url":"https:\/\/www.newsisc.com\/videos\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\/","og_site_name":"News ISC Videos","article_published_time":"2025-05-21T17:05:06+00:00","og_image":[{"url":"https:\/\/i2.ytimg.com\/vi\/1fdL9znFbm4\/hqdefault.jpg","type":"","width":"","height":""}],"author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin","Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.newsisc.com\/videos\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\/#article","isPartOf":{"@id":"https:\/\/www.newsisc.com\/videos\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\/"},"author":{"name":"admin","@id":"https:\/\/www.newsisc.com\/videos\/#\/schema\/person\/8fc7285683ba1adeab6d673f53b9f3eb"},"headline":"Marks &amp; Spencer blames \u2018human error\u2019 as cyber attack set to cost \u00a3300m | ITV News","datePublished":"2025-05-21T17:05:06+00:00","mainEntityOfPage":{"@id":"https:\/\/www.newsisc.com\/videos\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\/"},"wordCount":174,"image":{"@id":"https:\/\/www.newsisc.com\/videos\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\/#primaryimage"},"thumbnailUrl":"https:\/\/www.newsisc.com\/videos\/wp-content\/uploads\/2025\/05\/hqdefault-3077.jpg","articleSection":["ITV News"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/www.newsisc.com\/videos\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\/","url":"https:\/\/www.newsisc.com\/videos\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\/","name":"Marks &amp; Spencer blames \u2018human error\u2019 as cyber attack set to cost \u00a3300m | ITV News | News ISC Videos","isPartOf":{"@id":"https:\/\/www.newsisc.com\/videos\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.newsisc.com\/videos\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\/#primaryimage"},"image":{"@id":"https:\/\/www.newsisc.com\/videos\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\/#primaryimage"},"thumbnailUrl":"https:\/\/www.newsisc.com\/videos\/wp-content\/uploads\/2025\/05\/hqdefault-3077.jpg","datePublished":"2025-05-21T17:05:06+00:00","author":{"@id":"https:\/\/www.newsisc.com\/videos\/#\/schema\/person\/8fc7285683ba1adeab6d673f53b9f3eb"},"description":"Watch Marks &amp; Spencer blames \u2018human error\u2019 as cyber attack set to cost \u00a3300m | ITV News for free, here on News ISC. Discover more great videos on our website and be part of the community.","breadcrumb":{"@id":"https:\/\/www.newsisc.com\/videos\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.newsisc.com\/videos\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.newsisc.com\/videos\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\/#primaryimage","url":"https:\/\/www.newsisc.com\/videos\/wp-content\/uploads\/2025\/05\/hqdefault-3077.jpg","contentUrl":"https:\/\/www.newsisc.com\/videos\/wp-content\/uploads\/2025\/05\/hqdefault-3077.jpg","width":480,"height":360},{"@type":"BreadcrumbList","@id":"https:\/\/www.newsisc.com\/videos\/marks-spencer-blames-human-error-as-cyber-attack-set-to-cost-300m-itv-news\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.newsisc.com\/videos\/"},{"@type":"ListItem","position":2,"name":"Marks &amp; Spencer blames \u2018human error\u2019 as cyber attack set to cost \u00a3300m | ITV News"}]},{"@type":"WebSite","@id":"https:\/\/www.newsisc.com\/videos\/#website","url":"https:\/\/www.newsisc.com\/videos\/","name":"News ISC Videos","description":"Bringing Global News Videos To You","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.newsisc.com\/videos\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.newsisc.com\/videos\/#\/schema\/person\/8fc7285683ba1adeab6d673f53b9f3eb","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/5cb873dc3ec1a9c6faaada2ff44165cc5008b217d20c9e9a42cc731bad11ed16?s=96&d=monsterid&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/5cb873dc3ec1a9c6faaada2ff44165cc5008b217d20c9e9a42cc731bad11ed16?s=96&d=monsterid&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/5cb873dc3ec1a9c6faaada2ff44165cc5008b217d20c9e9a42cc731bad11ed16?s=96&d=monsterid&r=g","caption":"admin"},"sameAs":["https:\/\/www.tidyhosts.com\/videos"],"url":"https:\/\/www.newsisc.com\/videos\/author\/admin-2\/"}]}},"_links":{"self":[{"href":"https:\/\/www.newsisc.com\/videos\/wp-json\/wp\/v2\/posts\/245915","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsisc.com\/videos\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsisc.com\/videos\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsisc.com\/videos\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsisc.com\/videos\/wp-json\/wp\/v2\/comments?post=245915"}],"version-history":[{"count":0,"href":"https:\/\/www.newsisc.com\/videos\/wp-json\/wp\/v2\/posts\/245915\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsisc.com\/videos\/wp-json\/wp\/v2\/media\/245916"}],"wp:attachment":[{"href":"https:\/\/www.newsisc.com\/videos\/wp-json\/wp\/v2\/media?parent=245915"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsisc.com\/videos\/wp-json\/wp\/v2\/categories?post=245915"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsisc.com\/videos\/wp-json\/wp\/v2\/tags?post=245915"},{"taxonomy":"actors","embeddable":true,"href":"https:\/\/www.newsisc.com\/videos\/wp-json\/wp\/v2\/actors?post=245915"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}